FAQ & Help

Find answers to common questions about Artixle, shipping, orders, and gifting services.

gifting luxury decor

Frequently Asked Questions - FAQ & Help

What is Artixle?
Artixle is a premium décor and gifting brand offering thoughtfully designed statement pieces crafted in India. Our collections are curated to elevate living spaces and create meaningful gifting experiences.
Are Artixle products handmade?
Many Artixle pieces are handcrafted by skilled artisans. Slight variations in finish or texture may occur and are part of the authentic charm of handmade décor.
Do you ship internationally?
Yes. Artixle ships worldwide. Delivery timelines may vary depending on destination and customs processing.
How long does shipping take?
Orders are processed within 1–3 business days.

India: 3–7 business days
International: 7–15 business days depending on destination.
How can I contact Artixle?
You can reach us through Instagram or WhatsApp for product queries, order support, or bulk order enquiries.
Do you accept bulk or corporate orders?
Yes. Artixle accepts bulk, wedding, event, and corporate gifting orders. Please connect with us through WhatsApp or Instagram for details.
What if my product arrives damaged?
Please contact us within 24 hours of delivery with photos of the product, packaging, and a complete unboxing video showing the sealed package being opened. Damage claims cannot be processed without an unboxing video.